Our BBB 25 Anniversary article
Here's our BBB 25th anniversary article.
If there’s one thing Marco Smit can’t stand, it’s surprises. The founder of Hi-Tech Painting (1991) Ltd. says he wants to keep his customers happy from start to finish and that means no surprises on the bill at the end.
“We often shock our customers at how accurate our estimates are,” says Smit. “Our extensive experience and knowledgeable employees give us the expertise to be precise in their quotes.”
By hiring professional painters with real industry skills, Smit says he’s able to provide a high-quality service. “A brush and roller does not make a painter,” he says. “And I can instantly see the difference between the work of a real painter and a DIY job off of Pinterest.”
With many unprofessional painters and, worse, fly-by-night scammers, ready to take your money, Smit says that people looking for a professional painter can avoid their own unpleasant surprises by doing their research, ask for references and not give money upfront. He also recommends that consumers ensure the company is BBB-Accredited. Smit has been an entrepreneur for most of his life. He initially ran a pro painting team through a university program and later worked for a large painting company. He was able to turn this industry experience into entrepreneurship when he started Hi-Tech in 1991.
For new entrepreneurs, Smit says that “a lack of professionalism won’t get you far” and that you need to “do business by the book.” In his 25 years of being Accredited with BBB, Smit has maintained his A+ rating and has received only one complaint. He says he takes a lot of pride in the work he does and that BBB-Accreditation “makes you more legit and shows that you are committed to your customers.”
Hi-Tech Painting (1991) Ltd.’ services extend from residential to commercial projects. For more information, visit Hi-Tech Painting (1991) Ltd’s BBB Business Review.